Complaint Review: AXS.com -
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- Author Confirmed
- AXS.com United States
- Phone: 8889297849
- Web: AXS.com
- Category: Event tickets, Tickets, Tickets Sales
AXS.com Stole $452.70 for tickets that I can't even access
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On 11/21/2019 I purchased 2 tickets in the amount of $452.70 to the Martin Lawrence LIT AF Tour. Due to COVID19 the concert was indefinitely postponed. I contacted AXS and they refused to give a refund. They said the concert may be rescheduled for sometime next year but they had no definitive information. I requested my refund being that the event date passed and there was no established postponement date.
They never would issue a refund, just kept giving me the run around for over a year and a half! In 2021 they finally rescheduled the concert. However they then transferred my tickets into their company name so I can't access them at all! I have called and emailed and they keep telling me someone will call me back and they never do. This has been going on for 2 years almost and I'm totally fed up! I'm seeking legal counsel to sue.
This report was posted on Ripoff Report on 10/01/2021 09:20 AM and is a permanent record located here: https://www.ripoffreport.com/report/axsdotcom/stole-tickets-i-even-access-1512389. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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