Badgerface Beauty Supply Kristina Strain Badgerface Beauty Supply posted sale of unused jars and bottles, which we purchased. Badgerface charged us $250 storage fee not mentioned in any correspondence Gilbertsville NY

SpaPure has all the facts correct:

• They paid a $1,000 deposit - in March - for $2,700 worth of containers
• We stored the containers for five months while SpaPure tried to find a cost-effective way of picking up the containers
• When SpaPure decided they only wanted two cases of jars, we immediately shipped the jars, and returned her deposit, less the cost of the jars and a $250 fee.

In the five months between March and August, I worked continuously with SpaPure to find a cost-effective way to get the containers to them. This included:

• Weighing and measuring each individual carton (31 cartons total) to calculate a shipping cost (shipping would've been prohibitive, we both agreed)
• Pricing out renting a truck to deliver the items to her, and offering to have my husband make the drive, at cost
• Dozens of email exchanges trying to work out having her associate come pick up the items 
• Dozens of email exchanges trying to work out what, if anything, she was actually interested in purchasing
• Weeks of waiting to hear back from SpaPure, including dropped email threads where I sent requested information (weights and dimensions of cartons, for example) and didn't hear back
• Storing the approximately 400 square feet of cartons in our storage room, which costs us $600 monthly to rent

If this whole situation had resolved with SpaPure taking the full lot of containers - which was priced at about 25% of cost - we would not have levvied a fee for all of our trouble. I feel this cost - $50/month for all our efforts to work this out - was more than fair.