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Report: #1499034

Complaint Review: Basi6 International - Irving Texas

  • Submitted:
  • Updated:
  • Reported By: D. Fresh — Dallas TX United States
  • Basi6 International 1018 Camino Lago Irving, Texas United States

Basi6 International Associated with Alibris.com (Book Sellers). Textbook Seller-Scammers Irving Texas

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Bought textbook via Alibris, which I am assuming works in collaboration with these scam artists. The description clearly states that the book will "be mailed from Irving, TX". I live 20 minutes from there, so figured it would take a couple days to arrive. It's now been over 3 weeks and I continued to get the "run around" and cannot speak with a human. Not feeling positive about the probability of a refund either.  I should have read other reviews prior to ordering from them. Apparently they occasionally send people books but a lot of times they don't and trying to recover your money is time consuming, frustrating and just not something you should have to do- so I suggest you avoid them altogether and save yourself from all of the hassle.

This is a typical response:

Client Services 4

Aug 17, 2020, 10:58 AM MST

Hello,

Thank you for writing back. 

An item is not considered lost in the mail until 20 days or more have passed from the shipping date. If your book is not received by August 30 please let us know so I can investigate further.

Thanks for your time.

Regards,
Chitra Nair
Alibris Client Services

This report was posted on Ripoff Report on 08/21/2020 10:09 AM and is a permanent record located here: https://www.ripoffreport.com/report/basi-international/irving-texas-associated-book-1499034. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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