Complaint Review: BattleEye et al - Bellevue WA
BattleEye et al Bohemia Interactive bohemia.net Steam BattlEye issuing unjust "Global Bans" Bellevue WA
I'm not much of a gamer but has previously bought Arma 3 Ultimate Edition with some extra DLC's because I only fly chopper in the game since I can't fly real aircraft anymore.
I'm also no script kiddie that tries to cheat. There are more important things in life for me and my family. After months of not using my steam account. on July 13th I discovered that like so many others, my steam account had been taken over by someone unknown.
Once the account was recovered using my credit card I immediately changed my password which is very long and complicated based on a formula I use that changes every six months and uses upper and lower case characters and special characters. I do this for security reasons because I have IT experience.
Once I got back into my Steam account I proceeded to purchase the Arma 3 DLC S.O.G. Prairie Fire and Art of war because it was a charity. When I tried to play online I discovered the very same day that I was Globally Banned by BattlEye on behalf of the game developer who would be Bohemia.
In a never ending circle jerk of no accountability in trying to appeal to the back hole that BattlEye is I discovered and pretty glowing and obvious scam that's going on to fleece paying customers of more money by forcing them to have to repurchase their games over again. Like my account which had no gaming time while it was taken over by someone unknown I was Globally banned anyway without any reason.
BattlEye:Global Ban #7353f1
Trying to appeal the ban is met with silence like so many other victims of this Global Ban with the ultimate intent of forcing the customer to have to repurchase the game. I began to scrape many forums and discovered that this has become an increasing problem since 2018 which I estimate in the thousands.
Those who are particularly affected are those who leave their accounts unused for a period of time which would suggest there are entities inside Steam who are looking for unused accounts. Others have just purchased a game only to be Globally banned shortly after.
Some I've spoke to have had several Global Bans on several games over the years and they ultimately feel helpless having to shell out more money for the same game over again. What I've proposed to Bohemia, BattlEye and Steam is they either offer a solution to these unjust global bans that does not involve forcing customers to have to pay again for the same product or I thoroughly intend on perusing this to the point of finding enough people to file a class action case.
In my own case I require this global ban to be reversed or I am refunded for my purchase of Arma 3 ultimate Edition and related DLC's fully. Without satisfaction I will continue this peruse on principal because I see far too many victims of this scam perpetrated by BattlEye et al.
This report was posted on Ripoff Report on 07/18/2021 10:01 PM and is a permanent record located here: https://www.ripoffreport.com/report/battleeye-et-al/bellevue-wa-bohemia-steam-1510123. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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