Complaint Review: Beautiful story/Beautifulstory.net -
Beautiful story/Beautifulstory.net I made an online purchase December 12 2020 to this company for a unisex heated vest in a size 3XL. I paid $ 10 extra dollars for the very fastest shipping possible and it still took 3 weeks to get. Once i received the vest it didnt even come with a battery pack and the sizing was NO where near an actual 3XL.
I made an online purchase December 12 2020 to this company fo a unisex heated vest in a size 3XL. I paid $ 10 extra dollars for the very fastest shipping possible and it still took 3 weeks to get.
After i had first reached out to the company they said it was coming from California. That was a lie and i later found out it was coming from China. Once i received the vest it didnt even come with a battery pack and the sizing was NO where near an actual 3XL. The tag was written in all chinese and i couldnt verify a brand name on the vest.
When i contacted Beautifulstory.net they were unprofessional and unwilling to cooperate with me to innitiate a refund in full. The website stated they give full refunds under certain circumstances. My issue should have allowed a full refund but instead they wanted to offer me an $8 dollar compensation? I paid $50 for the vest not $8.
So now after numerous attempts to reach the online company via email only (no phone number) i have been getting ignored. I feel as if they ripped me off and took advantage of me. They dont answer questions properly and they avoid there customers requests for a valid refund. I need help in getting my money back. Can someone please help me?
This report was posted on Ripoff Report on 01/11/2021 06:40 AM and is a permanent record located here: https://www.ripoffreport.com/report/beautiful-story/i-made-online-purchase-fo-1503767. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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