Complaint Review: Beck Chevrolet Buick GMC - Palatka Florida - Palatka Florida
I am Posting this for an elderly lady friend of mine who is not computer literate. I will be posting this all over the internet until something is done. How dare you take advantage of an old lady! You guys need to make this right! I will also be filing a report with the FTC and the state attorneys office.
Diane Tramutolo writes:
"Beck Chevy 4-24-2019
I went in to trade in my 2018 Equinox premiere diesel for a different car. They offered a 2019 Buick Encore and $2000.00 back to me. As I signed the computer screen I noticed it said 1 pay lease. I was not familiar with that term. I question what that meant. Do I owe any more? Do I own the car? I was assured I didnt owe anything. I asked about having the title sent to me up in Illinois where I live and Mike Flanders assured me they would. After a slip and fall accident in December I had trouble getting in and out of the little car so I traded it in on a 2020 Equinox and paid $18985.00 additional to get the car.
In February the dealer up north became aware that I in fact did not own the Encore and demanded I return it. They have charged me $15,000.00 of that money for returning the vehicle and I am out of pocket $1500.00 for transport to return that car. I'm a senior on a fixed income and dont have money to replace the "lease"vehicle when the 3 years are up. I feel like I was taken advantage of my salesman Travis Daniel admitted that he was also surprised it became a lease as that was never discussed by us we both thought it was a straight up trade and a small amount of pocket cash. This was admitted in the company of a dear friend. But now Travis will not give me a letter stating this was Not what we discussed. "
This report was posted on Ripoff Report on 05/03/2020 08:11 AM and is a permanent record located here: https://www.ripoffreport.com/report/beck-chevrolet-buick-gmc/elder-abuse-1494756. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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