Becker Law Firm - withheld $4,500 retainer after cancellation; undisclosed fees charged” Memphis Tennessee

In February 2025, I retained Becker Law Firm for a family matter and paid a $4,500 retainer via Affirm, a personal loan service. The next day, I canceled services as the legal issue was resolved. Mr. Becker confirmed in writing that work would cease and a refund would be issued minus minimal fees. Despite this, no refund was provided. Instead, I received a bill for $535.25, which included a $222.75 "transaction fee” that was never disclosed or agreed upon. I have filed complaints with the Tennessee Board of Professional Responsibility, the Consumer Financial Protection Bureau, and the Attorney General’s Office. This experience has been distressing, and I want to warn others to exercise caution when dealing with this firm.