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Report: #1511144

Complaint Review: Beltone of Spartanburg, SC - Spartanburg South Carolina

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  • Reported By: Citizen John — SC United States
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  • Beltone of Spartanburg, SC 301 North Pine St. Spartanburg, South Carolina United States

Beltone of Spartanburg, SC Beltone advised that Z Power 312 rechargeable batteries no longer available (LIE) in order to sell me new hearing aids. Avoid Beltone ! Spartanburg South Carolina

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I was called in for my annual check up, not told that my rechargeable hearing aid batteries could no longer be replaced until I got there. I was asked to bring my wife with me for the 120 mile round trip which I found strange...and when I got there got the bad news about the batteries and received a sales pitch on the latest and greatest hearing aid Beltone offers, no discount; however. I was told the battery company suddenly went out of business, but oh well, hearing aids only last 4-5 years anyway.

My hearing aids were supposed to be 'top of the line' $6500 hearing aids that could be upgraded for years as technology advanced. They lied, the rechargeable Z Power 312 batteries are still available. The company reorganized which many do and the manufacturer is and always has been "Riot Energy" < https://www.zpowerbattery.com/> The lifespan of these batteries is a few months. You can buy direct from the website. Re-sellers buy from Riot Energy and put them on Amazon and Ebay. Batteries won't last long if they have been warehoused for long periods by re-sellers. One needs to buy fresh ones from Riot Energy.

The Beltone Rep lied to me when she said that the rechargeable batteries were no longer available. I suspect that I was lied to from the beginning on the quality of the hearing aids and ability of an upgrade all to jack up the price. Riot Energy advised me that the Z Power batteries would last around a year and that I could order annually as needed. Beltone is not to be trusted, it's all about sales not service.

This report was posted on Ripoff Report on 08/19/2021 01:19 PM and is a permanent record located here: https://www.ripoffreport.com/report/beltone-spartanburg-sc/south-carolina-advised-z-no-1511144. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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