Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1538218

Complaint Review: Bentley Truck Services - Orlando FL

  • Submitted:
  • Updated:
  • Reported By: Bentley ripoff trucks — Miami FL United States
  • Author Not Confirmed What's this?
  • Why?
  • Bentley Truck Services 9655 S Orange Ave Orlando, FL United States

Bentley Truck Services Took advantage of the situation and sold us a junk truck. Orlando FL

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I bought a used Hino box truck from Bently Truck Sales in Miami, and it’s been a nightmare from day one.
 
The salesman told me it was “work-ready.” That was a lie.
•They refused to bring the truck up for inspection, so I had to wire money down just to lock it in.
•The engine was freshly cleaned — clearly to hide an oil leak. By the time we drove it back, oil was everywhere: on the engine, under the truck, all over.
•The reefer unit failed within 3 weeks. It had missing parts, dry belts squealing, and zero refrigerant.
•After just a few trips, the transmission started throwing electrical codes and acting up.
 
This was a classic bait-and-switch.
 
I posted about it. Instead of trying to fix the issue, Bently Truck reached out just to stop me from “spreading the truth.” Still trying to save face, we agreed to pay for a tow back to their Miami shop so they could “make it right.” Weeks passed, then they said it was ready.
 
I sent a driver to pick it up. When he got there? Nobody at the shop even knew which truck was ours. Completely disorganized. No communication. No accountability. Maybe they were pissed they had to touch it again.
 
Eventually they handed over the truck. Halfway back to Orlando, check engine light pops on. Truck runs like garbage and goes into limp mode. Again. And just like before — radio silence from Bently.
 
Brian Costigan told me, “We’re a small family business, not like the big-name guys with junk trucks.” That’s marketing BS. At least with Penske or Ryder, you know what you’re getting. This truck’s been in and out of the shop non-stop. From what I’ve heard, this isn’t the first time they’ve pulled this.
 
And the reefer? I specifically told them to have it set to 7°F. After running empty for over 8 hours, it only reached 19°F. Their excuse? “It’s not designed to do that.” Then why are you selling it as a produce hauler?
 
Their social media is full of polished trucks and “trained techs,” but don’t be fooled — what you’ll actually get is an as-is junker with a shady history and zero support.
 
Before I bought, I asked Brian directly about the truck’s background. He swore it was solid. Looking back, I think he saw someone desperate — I’d just lost a truck to a fire — and decided to take advantage.
 
Bottom line: I wouldn’t buy a lawnmower from Bently Truck, let alone trust them with a vehicle my business depends on.

This report was posted on Ripoff Report on 07/22/2025 07:07 PM and is a permanent record located here: https://www.ripoffreport.com/report/bentley-truck-services/shadefeltonnew-castle-logan-1538218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now