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Report: #1524452

Complaint Review: Best Duka -

  • Submitted:
  • Updated:
  • Reported By: Kimber — San Antonio United States
  • Author Confirmed What's this?
  • Why?
  • Best Duka Room 3, Floor M, Ella complex, Zanaki/Bibititi Street, Dar es Salaam Tanzania

Best Duka bestuka.com unauthorized charge on bank account and after multiple times of trying to contact - no returned response

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I have never been on this website until I noticed that my Frost Bank bank card had a pending amount of $58.18 pending on 2/5/2023. I immediately went to the website to investigate and see if there was a contact number - there wasn't. I sent an email to the contact information they provided - there has been no response at all. I have now sent them 4 emails, asking them to call my phone number to resolve this - on their website it says they have 24/7 help or that if you want to cancel an order to contact within in 24 hours of placing an order. But you can't contact anyone or they just won't respond. I don't know how they got my information but just want a refund of the $58.18. they are in Tanzania and it's very suspecious. I don't know how to call their number since it's in Tanzania or I would have tried that. I just need help and want other people to know this company is out there doing fraudulant business practices.

This report was posted on Ripoff Report on 02/08/2023 03:07 PM and is a permanent record located here: https://www.ripoffreport.com/report/best-duka/ukadotcom-unauthorized-charge-1524452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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