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Report: #1504010

Complaint Review: Best Glass Guys - Loxahatchee Florida

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  • Reported By: Jason — Delray Beach Florida United States
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  • Best Glass Guys 16882 Pleasure Drive Loxahatchee, Florida United States

Best Glass Guys Replace Impact Glass Loxahatchee Florida

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I have lived in South Florida for over 40 years and have never dealt with such a disgusting company. They came to replace impact glass in my bedroom, and told me it would take approximately 4-6 weeks for the glass to arrive. About 5 weeks later, they called to make the appointment for the install. The technician showed up and told me they had the wrong size glass, and would need to reorder the correct size. Not a problem-things happen...He put a temporary piece of glass in until the new piece arrived.

In the meantime, the technician shattered the original glass all over my entire master bedroom, and just left it there. It took me over 2 hours to get this this vacuumed up. He also left shards of glass everywhere outside in my landscaping and grass. Three weeks later they set an appointment, and cancel the day of that appointment due to rain-there was zero rain in the area, at all! I am promised they would show again that Sunday at 9 AM, and nothing. No phone, no text-zero!

Finally, I receive a text message that Monday morning telling me that the technician has been fired, and they have no other technicians that work in my area. Over 2 months later, I am now left with a temporary piece of glass they installed, and not sure where to turn. The owner of the company is Robert Lisboa and neither he nor anyone else will pick up the phone. Again, do not deal with this company. Look somewhere else!

This report was posted on Ripoff Report on 01/18/2021 11:25 AM and is a permanent record located here: https://www.ripoffreport.com/report/best-glass-guys/loxahatchee-florida-replace-1504010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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