Complaint Review: A Better Solution Home Care San Diego - San Diego CA
- A Better Solution Home Care San Diego 8929 Complex Drive San Diego, CA United States
A Better Solution Home Care San Diego Their PPP loan is fraud, their caregivers has tons of criminal background.. San Diego CA
*Consumer Comment: Regarding owners remarks on ppp loan
*Author of original report: A Better solution in home care loan
I visited my sick mother in San Diego being cared by a company, Better Solutions In Home Care. I could say most of the caregivers aren't doing the job they are supposed to do. 2 out of 5 caregiver does something on their cell phones most of the time. They need to be reminded to check our mom's temperature, check the oxygen saturation if less than 92% that my mother will need supplemental oxygen, change diaper etc. I know that caregiver also need to assist patient with light housekeeping, laundry etc. but those are not being serviced.
It was disappointing to see caregivers just holding their cell phones almost the whole shift and us being charge for such big amount of dollars per hour. I woke up one night to check how's my mother doing and found that the caregiver turned off all the lights and resting.
Although, I would like to commend one caregiver that work beyond her duties us caregiver, her name is Marina de Guzman. We admire her for doing such an excellent job! She's the best!!!
Your agency must educate or lecture your employees on how to perform their duties well in order for your agency to gain more clients that will trust you to care for their loved ones.
This report was posted on Ripoff Report on 07/21/2021 03:57 PM and is a permanent record located here: https://www.ripoffreport.com/report/better-solution-home-care-san/sn-c-cre-ppp-lon-frud-hs-tons-1510231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.