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Report: #1496871

Complaint Review: Big pro store - Yiwu Zhejiang

  • Submitted:
  • Updated:
  • Reported By: Shan — Pahoa Hawaii United States
  • Big pro store Jiangdong street tongcaidasha D floor 5 Yiwu, Zhejiang China

Big pro store Didnt honor refund policy Yiwu Zhejiang

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I ordered a set of car seat covers that's colors was supposed to be bold and vibrant. I placed that order on Apr.27 I got a confirmation on May 11. ( COVID) I sent multiple emails in which they did respond I still have those emails. Because I couldnt see the tracking for my package on my end. June 9 I believe I recieved my package (COVID RIGHT I WAS TOLD). Ok ... opened my package and my car seat covers were faded and didnt not fit properly.

I emailed them and was given a discount code. I complained again they asked me to send in a photo of the seat covers I did. Then told me i needed pay to send it back. Colors are way faded and logos are not even centered correctly as shown I picture. And its fit is crooked cause it's not made correctly. I dont want to send it back in fear that I wont get my refund or my "New" product.





 

This report was posted on Ripoff Report on 06/27/2020 01:40 PM and is a permanent record located here: https://www.ripoffreport.com/report/big-pro-store/yiwu-zhejiang-didnt-honor-1496871. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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