Complaint Review: B&J Storage - Janesville Wisconsin
B&J Storage 16 years of storage and things have been stolen Janesville Wisconsin
*Consumer Comment: Give us a break.
Put our household in 2 storages in 2006 and moved 2000 miles away and didn't return for 16 long years but made my monthly payments that kept rising. In September we went to get our stuff from the storage units we've been paying on only to find that they've been ransacked and rummaged through and tons of items have been stolen or broken. There was clothing in there that wasn't ours, and papers with other people's names plus some mail that wasn't ours.
They had called us to let us know they were breaching our locks to gain access to a broken door spring, Well how would they know the spring was broken if they didn't try to open the door? Items missing include all our lawn tools, blower, weed eater, chainsaw, lawnmower, compound miter saw, childhood toys from the 80s, personal family pictures and photo albums, kitchen appliances ie meat slicer, Grandma's cast iron pans from the 30s all 4 of them, mirrors broken in queen bedroom set, name brand clothing, tons of personal things from our childhoods.
We feel violated and are highly upset that so many personal items are missing. I'm really pissed family pictures that can't be replaced are missing. Pictures of family members that have passed away. How do think we weren't going to notice things missing or broken, we know what we had because we spent the last 16 damned years anticipating on getting our stuff out and constantly talked about it. When we confronted the manager she said "well I didn't do that" and "that's impossible" pretty much calling us a liar.
I had tons of toys from the 80s that all worked and was in their original boxes, yeah I was that kid. I have a few toys left that have no boxes now and they are broken. There goes my childhood! Do not rent from these people. We want and expect to be compensated for this. It's like someone else used are stuff and took what they wanted. The storage obviously had moisture in it as well.
This report was posted on Ripoff Report on 10/22/2021 01:11 PM and is a permanent record located here: https://www.ripoffreport.com/report/bj-storage/janesville-wisconsin-years-1513047. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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