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Report: #1495202

Complaint Review: Black Ops Tac - Utah West Jordan

  • Submitted:
  • Updated:
  • Reported By: tammy — Henderson NV United States
  • Author Confirmed What's this?
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  • Black Ops Tac 7901 S 3200 W #217 Utah, West Jordan United States

Black Ops Tac none A mislead ad not stating what kind of actual product and not refunding me return of mail cost - pending on refund item cost!!! Utah West Jordan

*Consumer Comment: Just for REVIEW on Black Ops Tac Watch!!

*General Comment: Questions

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I purchased online as it seem like everyone was on a bandwagon of selling things online about the same time. This Black Ops Tac Watch came to my email and it looked inviting to purchase things but the only thing I purchased was a smart watch, which didn't say clearly I needed a smart phone, blue tooth, or apps downloaded to get the watch going. I don't have those high end devices so I decided to return it for my refund.

This business will not email or mail you return label so therefore I had to pay out extra out of pocket to send the product back to them. I also sent them a receipt as they said they cannot see it clearly. To me, their ad seem to be misleading if not said I needed extra things to this smart watch in order for it to work. I told them since I"m not getting the mail cost from them, I want that refunded, as well. They said they only refund for the products returned to them.

This report was posted on Ripoff Report on 05/13/2020 05:57 PM and is a permanent record located here: https://www.ripoffreport.com/report/black-ops-tac/utah-west-jordan-none-mislead-1495202. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Just for REVIEW on Black Ops Tac Watch!!

AUTHOR: tammy - (United States)

POSTED: Wednesday, May 13, 2020

I told Black Ops Tac I will put a review on them that's all i was going to do and wasn't expecting a dispute or disagreement back fromt them. This is not an exchange product but I returned one product ($7.97) back to business to get additional cost of postage ($3.90) which they said will not refund but only will refund for item returned when they get the item back to their business!! If I don't get my refund knowingly I did mail product back to them Monday, May 11, 2020, I will put a complaint on them then. Thank you, Black Ops Tac Watch!!

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#1 General Comment

Questions

AUTHOR: Walter - (United States)

POSTED: Wednesday, May 13, 2020

The return policy/ procedure is spelled out pretty clearly in their Terms and Conditions on the website. Did you follow them? Says to contact the for a return authorization but that the customer is responsible for the postage.

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