BodyRock Sweatflix BodyRock.tv I paid for a product and have never recieved it, no communication on shipment date Kingston Ontario

I purchased a barbell bundle on June 14 2019. BodyRock charged my account but never delivered the barbell. I have had to initiate every communication with the company to find out what's going on with my shipment. The last communication was on August 6th. They are refusing to give me a full refund on my purchase. They continue to push back the delivery date but each date has come and gone without any word from the company. I don't know what to do or how to proceed.

I would happy to just get my product and never buy anything from them again or get a full refund. I want people to also be aware of this scam. They have never placed the barbell that I purchased as out of stock on their site. They try to get consumers to buy the barbell and then when they complain about not receiving it BodyRock tries to compromise by giving them other products that they did not want instead.