Complaint Review: Booksbutterfly -
- Booksbutterfly United States
- Phone: 1-844-WE-PROMOTE
- Web: https://www.booksbutterfly.com/
- Category: Book promotion, book marketing, amazon book marketing, Self Published book, Book Sales, Book marketing and Promotion for authors
Booksbutterfly 7 Dragons, Inc. Final Fantasy, LLC Deal Airline Scams Authors - beware!
*Author of original report: This company is still bullying
*UPDATE Employee: Author Marketing Experts pretending to be an Author and filing false complaint after losing Dispute
*Author of original report: Caution: lack of reporting and author bullying
*UPDATE Employee: This is a Book Promotion company reselling our packages, without our knowledge
I paid to have Booksbutterfly promote two of my books in December of last year. The first book they "forgot' to promote an admitted so in email. The second was promoted at the incorrect price. They promised to make it up to me by "promoting the books for a longer period of time" - there's absolutly no way to know if they did or didn't, because upon asking for proof of this, some kind of a report, or anything to prove their work - to this date they have provided absolutly nothing.
Their lack of follow-through is documented in a variety of author chats, including the Kindle Boards. Many authors have had a bad experience with them documenting things similar to what I shared, as well as changing their terms of service *after* a promotion was purchased and telling authors they no longer offer that particular serivce, and offering no refunds for said service.
Anyway should really beware using this company. And, it's interesting to note that they have a bunch of aliases - including "Deal Airline" who contacted me about trying to negotiate a redo of the package as I was demanding a refund.
Any author is welcome to contact me about my experience.
This report was posted on Ripoff Report on 04/06/2019 08:36 AM and is a permanent record located here: https://www.ripoffreport.com/report/booksbutterfly/dragons-final-fantasy-llc-1476643. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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