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Ripoff Report | Brampton Public Library - Review - Brampton, ON
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Report: #1513369

Complaint Review: Brampton Public Library - Chinguacousy Branch - Brampton ON

  • Submitted:
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  • Reported By: xxxxxxxxxxxxxxxxxxxxxxxxxxx — ON Canada
  • Author Confirmed What's this?
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  • Brampton Public Library - Chinguacousy Branch 150 Central Park Dr Brampton, ON Canada

Brampton Public Library - Chinguacousy Branch Branch Manager: Dominique China Branch Employee: Katrine Boycott them - awful customer service Brampton ON

*General Comment: Computer usage

*Consumer Comment: Anyone in the world can....

*Consumer Comment: Feel free to

*Consumer Comment: Feel free to...

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They won't move their computers back to the second floor where they were before and won't allow unlimited use for these anymore. They're refusing to renew use of the library computers beyond one hour the way they used to. They can't cite any laws, regulations or policies for their change so they're just making it up as they go along.

Their manager Dominique China is totally incompetent and can't even answer basic simple questions about their so called "policy" and just keeps repeating the same nonsense over and over again.  She needs to be fired as well.

Their employee Katrine is a totally obnoxious rude b***h. She needs to be fired.

Tell everyone you know to boycott the Library, City of Brampton and all Brampton businesses until this policy is changed and all these lousy employees have been fired.

Call the Branch Manager Dominique China at (905) 793-4636 ext. 74227 or e-mail her at dchina@bramptonlibrary.ca and tell them what you think about their awful behaviour.

Call the Branch itself at (905) 793-4636 or 1-866-959-9994 and tell them what you think about their rotten behaviour.

Write to Branch at 150 Central Park Dr, Brampton, ON L6T 1B4

Write to the  Library System's Chief Executive Officer Todd Kyle 

65 Queen St E, Brampton, ON L6W 3L6
Email: chieflib@bramlib.on.ca

Call the Mayor's Office at 905-874-2600 and file a complaint with them as well.  

Preferred solution: Go back to the way they were before, Fire all these awful employees. 

Brampton Library Cons: Awful, Rude customer service, Poor Computer Access.

This report was posted on Ripoff Report on 11/04/2021 11:03 AM and is a permanent record located here: https://www.ripoffreport.com/report/brampton-public-library/manager-dominique-china-awful-1513369. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#4 General Comment

Computer usage

AUTHOR: Walter - (United States)

POSTED: Sunday, November 21, 2021

If you go to their website, under the "How Do I" section you can schedule a computer for use in 60 minute periods. Many computers have done a similar system to ensure that all patrons have a chance to use a computer instead of one person using one all day. You might try to schedule multiple periods if you need more than one hour.

As far as placement the library is going to decide where to place things. As long as there is handicap access there should be no problem with where they're located.

You may not like the new system but it's not a ripoff.

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#3 Consumer Comment

Anyone in the world can....

AUTHOR: Karl - (United States)

POSTED: Saturday, November 20, 2021

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#2 Consumer Comment

Feel free to

AUTHOR: Stacey - (United States)

POSTED: Friday, November 19, 2021

Ignore Karl and his idiot "information" - his response has nothing to do with this report not does any reply he does on ROR have anything to do with the initial report started 

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#1 Consumer Comment

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AUTHOR: Karl - (United States)

POSTED: Thursday, November 04, 2021

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