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Report: #1493159

Complaint Review: Brian Babler Tuttle Click Mazda - Irvine California

  • Submitted:
  • Updated:
  • Reported By: OC Mother Consumer — Costa Mesa Ca United States
  • Brian Babler Tuttle Click Mazda 41 Auto Center Dr Irvine , California United States

Brian Babler Tuttle Click Mazda Tuttle Click Tuttle Click Mazda Brian Babler Gm Brian Babler General Manager Brian Babler Absolute horrible and misleading dealings. Irvine California

*Author of original report: Tuttle Click Mazda, Brian Babler

*Consumer Comment: Question

*Author of original report: Tuttle Click Mazda , Brian Babler

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Simply put....

As a single mother of a now grown daughter, we always drove Nissans.  While personally preferring to drive a Nissan, my daughter who is now of age, wanted to buy a Mazda.

We went to Tuttle Click Mazda in Irvine.

The sales people, while somewhat unfamiliar with their product, put my daughter onto a smaller type Mazda. Once inside, we went back and forth back and forth on price, on services. 
Something other dealerships deal with on a regular basis....with courtesy and grace. After all, it's business not personal. 

I asked for the general manager, his name is Brian Babler. Well making a brief but very impressionable appearance, he basically said "this is the deal, either take it or leave it."

There was no wiggle room. In fact his attitude was one of indifference and frankly I felt disrespected.  I would think a man in a position of Brian Babler, would have much stronger people skills.  I was heartbroken that my daughter's first experience in buying a car, was handled this such a disrespectful way, Brian Babler should've known better.

Mr Brian  Babler seems to be a person who had acquired his position most likely by tenure, unlikely by service  or customer satisfaction.

Mr. Brian Babler eventually left our area, not to be seen again. A couple of messages were sent down from his office to the sales person again reiterating, "if they don't like our deal, they can go somewhere else."

My daughter and I were horrified. I would definitely not recommend dealing with Brian Babler or Tuttle Click Mazda in Irvine. 

~Disappointing, offended

  Mother & consumer. 

This report was posted on Ripoff Report on 03/21/2020 08:08 AM and is a permanent record located here: https://www.ripoffreport.com/report/brian-babler-tuttle-click/irvine-california-gm-general-1493159. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Author of original report

Tuttle Click Mazda, Brian Babler

AUTHOR: Sooo disappointed - (United States)

POSTED: Wednesday, March 25, 2020

 As previously mentioned.... In another report.... The head honcho Brian Babler runs this dealership as if he’s the end all. No concern for clients questions, budgets, just price. Brian Babler of Tuttle Click Mazda is so out of his range with regards to people skills. We ultimately bought an Audi.....strong car....amazing sales and finance staff. Brian Babler, Tuttle Click Mazda....I’ll never go there again. Buyer beware.

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#2 Consumer Comment

Question

AUTHOR: Robert - (United States)

POSTED: Sunday, March 22, 2020

So did you go somewhere else?

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#1 Author of original report

Tuttle Click Mazda , Brian Babler

AUTHOR: Frustrated Mother - (United States)

POSTED: Saturday, March 21, 2020

 Tuttle Click Mazda Brian Babler Irvine Mazda Tuttle Click Mazda poor service Brian Babler GM

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