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Report: #1513038

Complaint Review: Brighter Image Lab - Fort Worth Texas

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  • Reported By: Brian — Marietta Georgia United States
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  • Brighter Image Lab 2433 South University Drive Fort Worth, Texas United States

Brighter Image Lab Unethical, Shady and Dishonest Fort Worth Texas

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I spent $2400 on an upper and lower veneer. I also purchased the 2 year extended warranty. After one year of occasional use the bottom veneer snapped in half. I was shocked since I work from home and only wear these occasionally when I go out. I contacted BIL and initiated my warrant claim. I followed directions and sent the broken veneer back.

I was then informed I needed to pay another $199 to process my warranty. After paying $2400 and buying an extended warranty you think they would send me a new veneer. Nope. They would rather extort the customer for more money. BIL is unethical, shady and their product is junk. They lack integrity and do NOT stand behind their product. I sincerely wish I never wasted my money.

 

This report was posted on Ripoff Report on 10/22/2021 09:09 AM and is a permanent record located here: https://www.ripoffreport.com/report/brighter-image-lab/fort-worth-texas-unethical-1513038. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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