Report: #1496398

Complaint Review: Brightify.co -

  • Submitted:
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  • Reported By: Suzzy — Brooklyn NY United States
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  • Brightify.co United States

Brightify.co I ordered two forever flowers that never shipped and they won't issue my refund

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I found Brightify.co on Instagram and they seemed legitimate. I bought two forever flowers from them for $52 on May 2nd. It is now June 15th and my package never reached a USPS facility to be shipped. Anytime I emailed them I never got any progress with the status of my package, I never got any answers. When I requested a refund because my package never even shipped, they told me I have to recieve the package, then send it back to them to be inspected in order to get a refund.

I had seen that they posted more sponsored ads on Instagram that claim their shipping is only 2-5 business days in the US, but for me it's been over a month. Me and some other Instagram users complained on their page in the comments section, and they have since deleted those comments. Do not buy from this company! They are a waste of money, and time. They are unprofessional. I saw a new setting on Instagram where you can see how many times a page has changed their username, they have changed their username over 25 times in one year. I only wish I had done more research before spending my money. Don't trust Instagram businesses

This report was posted on Ripoff Report on 06/15/2020 11:43 AM and is a permanent record located here: https://www.ripoffreport.com/report/brightifydotco/i-ordered-two-forever-flowers-1496398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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