Complaint Review: Byers Chevrolet - Grove City Ohio
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- Author Confirmed
- Byers Chevrolet 5887 North Meadows Dr. Grove City, Ohio United States
- Phone: 612 228 1551
- Web: www.byersauto.com
- Category: Auto Dealers, Auto manufactures, Coverage , manufacturer , Motor Vehicle, Repair
Byers Chevrolet Transmission under warranty. No repairs since November 11, 2019 Grove City Ohio
*Consumer Comment: The Sleazy Car Business!
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Transmission went out on 2019 Spark in the snowstorm 11/11/19. Told transmission under warranty, no charge. Spark been waiting since then. Am told because of the GM strike earlier this year, part is waiting in Chicago to be delivered. Need my car. Told they have no courtesy car I can drive until Spark fixed.
Want to drive my car or, at no charge, a courtesy car to drive until mine is fixed.
Earlier this year, Byers started harrassing me with letters, phone calls and email wanting me to trade in my car. I finally got them to stop but it took several contacts to do so. I am not ready to sell this car and start payments. I originally paid cash but I do not have cash now.
Are they playing a game with me? Is this some sort of revenge for not trading my Spark when they harrassed me?
The dealer is close by and I have kept up service regularly. Service Dept. is polite and nice to me. Timely in their repairs until now. I do not want to start using another dealer who is not so close to my home but will do so it all this nonsense keeps up.
Julia Blaine
This report was posted on Ripoff Report on 12/10/2019 07:20 AM and is a permanent record located here: https://www.ripoffreport.com/report/byers-chevrolet/grove-city-ohio-transmission-1488868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
The Sleazy Car Business!
AUTHOR: Momo - (United States)
SUBMITTED: Tuesday, December 10, 2019
There may or may not be a strike related shortage of parts. However, what you do need to know is they really don't want to do your work. When it's a warranty claim, the manufacturer controls the pricing on what needs to be replaced. Because of that, they won't make as much money as compared to when they will PRICE GOUGE the customer in a non-warranty repair.
They can VERY EASILY let you use a car while you wait, but because GM tells them how much they are going to pay them, they are NOT going to lift a finger for you. Something to be watching for...do not be surprised if when the new transmission comes and they start replacing it, they suddenly find all sort of other "problems" which need fixed immediately and not covered by warranty.
That is so they can PRICE GOUGE you for something while you're car is there. This is a bogus fee dealership which means all sort of official sounding but FAKE FEES would be added to the cost of a car purchase. Oh, and that TV they say they are going to "give" you if you buy a new car?
They aren't giving you one penny. The cost of the TV will be covered by additional bogus fees, added points to the interest rate and/or an increase in the price of the car. Welcome to the Sleazy American Car Business!
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