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Report: #1487463

Complaint Review: C and H Transportation - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: Andy — Houston United States
  • C and H Transportation 10143 Hardison Lane Houston, Texas United States

C and H Transportation The transportation bus company never showed up for the service and got paid in advance. Houston Texas

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Attention to all Limousine and Bus Affiliates/Transportation Company's, and all future clients looking to reserve charter buses for your next event, BEWARE. Very bad experience on October 18th, 2019.

We here at Ace Limousine and Charter Bus Services of Houston Texas had made prior reservation and paid for a charter 55 pass bus for school event for our corporate client "Energized for Excellence Academy of Houston" to be transporting a group to Dallas for the entire day and return that late evening.

Unfortunately, this day started off terrible at 4:45am, C&H Transportation bus was a NO SHOW! Our first initial call, Tony from C&H said; driver overslept, within 45 minutes later, Tony said; driver around the corner, be there in few minutes.

Tony from C&H was keep making excuse then finally he said Driver broke down and After that each time we tried calling him directly, our number was blocked, he would no longer answer our call. (Keep in mind: this is already 7:15 am, and our clients 55 passengers/kids waiting for a bus)and he got full payment three days in advance!

Finally, we sent two mini- shuttle buses from ACE to do job...Why he just didn't let us know of his horrible mistake forgot scheduling a bus for this event. We could have dispatched other transportation to take care of our clients 55 passengers/kids waiting at 5am in the morning, to avoid being awfully late.

But, keep in mind, C&H wanted full payment as soon as we made reservations, which was very unprofessional on their part as an affiliate. We can't stress enough to all our fellow transportation companies and future clients DO NOT USE THIS COMPANY.    

This report was posted on Ripoff Report on 11/08/2019 03:49 PM and is a permanent record located here: https://www.ripoffreport.com/report/c-h-transportation/ouston-texas-te-bus-ompany-1487463. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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