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Report: #1498595

Complaint Review: Canopy Energy - Van Nuys CA

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  • Reported By: mikayeel — Pacoima California United States
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  • Canopy Energy 6842 Van Nuys Blvd Van Nuys, CA United States

Canopy Energy System doesn't produce 5.8 kWp. Paid 31k for the system. Terrible customer service. Van Nuys CA

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1. The system doesn't produce 5.8 kWp. Paid 31k for the system. Lied. Ripoff.
2. The system is broken for 2 months no reimbursed of the bill as promised. Very low equipment
3. No communication.
4. I paid thirty-one thousand to Canopy energy for the solar system. It's lots of money for average taxpayer Americans - a family person like me. They lied to me government/ City will send me a 10k discount check. Later I found out it was tax credit. They lied.
5. The solar system was broken less than a year after installation. It was broken for 2 months. Alex Bronstein told me, canopy solar will reimbursed my bill. After that no response, No Email reply, No call back.
6. My system doesn't produce 5.8 kWp. I paid 31k for the system, I can get a better system for 12k-15k. I request them to investigate my low production system. No reply, they totally ignore my concern.

Now I end paying more for electricity than I use to pay before canopy solar installed. Now I pay 203 dollar month( yearly around 2450 dollars) for the system. Before I use to pay 1500-1600 for the whole year bill. I have to do these next 30 years!! This is really brutal.

This report was posted on Ripoff Report on 08/09/2020 05:38 PM and is a permanent record located here: https://www.ripoffreport.com/report/canopy-energy/van-nuys-ca-system-doesnt-kwp-1498595. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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