Report: #1498003

Complaint Review: CareFirst - Lexington Kentucky

  • Submitted:
  • Updated:
  • Reported By: Cynthia — Stevensville Maryland United States
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  • CareFirst P.O Box 14651 Lexington , Kentucky United States

CareFirst ACS Refuse to cancel policy Lexington Kentucky

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CareFirst of Maryland refuses to cancel my ACA policy upon going on medicare and Medicare advantage plan.FOR MONTHS I have tried to terminate my CareFirst plan,and my dental plan.For three months while having household sickness during a pandemic I have spent endless hours on hold,while waiting for customer service only to find out they have no power to help.The policy CareFirst keeps billing for and refuses to terminate can not accompany Medicare.Since 6/1 /2020 Medicare advantage has paid all claims.Please help me explain to CareFirst it is unethical to charge for a policy that the customer tried to terminate long before 6/1,that is impossible to have while on Medicare,and Medicare is paying all claims since 6/1


Cynthia Hardesty 

Police# XIM 902765324,Group 99KF


This report was posted on Ripoff Report on 07/24/2020 07:13 AM and is a permanent record located here: https://www.ripoffreport.com/report/carefirst/lexington-kentucky-acs-refuse-1498003. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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