CBS Interactive Inc. - Denise Supervisor CBS is the Original Rip off Artists Scamming & Abusing Customers! San Francisco CALIFORNIA

My son contacted CBS Interactive to renew our subscription with this company on CBS All Access through two $25.00 gift cards that I purchased.  The problem is that the subscription is $59.99.  When he called the company on October 8, 2019, he was told that he cannot use his debit card on file to make a ten dollar payment but they would charge an additional $59.99 on top o f the two gift cards that were submitted for $50.00 which totalls $109.99 for a year subscription. 

This is fraud and not as advertised on line.  I decided to contact CBS Interactive and spoke with a representative named JP at 10:11pm who was rude, ignored me, chastised me, spoke over me, pretended that he could not hear me and kept typing lies into his computer while I was speaking that I was breaking up on a home phone. 

Each time I asked to speak with a supervisor, I was ignored.  Eventually the call was disconnected and I found out that he canceled my account.  I called back again and was on hold for another hour until someone picked up the phone.  So let's recap, my son was on hold for over an hour, I was on hold for an hour to speak to rude JP, then I had to call again and hold on for another hour. 

When I finally spoke to Denise - Supervisor, she tried to offer me two months of free service for the blatent abuse that my son and I tolerated from her subordinates, yet the phone call is monitored for quality assurance, Yeah Right! 

I was not interested and asked for my money back.  I'm not sure that I will receive it because gift cards amounts are non-refundable according to Denise.  Buy another channel from a reputable company and not CBS!  Buyer beware.