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Report: #1476691

Complaint Review: CDL Truck Solutions - Acampo CA

  • Submitted:
  • Updated:
  • Reported By: John Pallaoro — Sparks Nevada United States
  • CDL Truck Solutions 22832 CA-99 Acampo, CA United States

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In July 2018 I purchased a 2014 Kenworth T-680 from this company.

From the first day the drivers side door would not lock and the APU had the 50 Amp fuse block burnt out and the new batteries would not hold the required 9.5 volts to crank the engine. Fuses and lights in the cab would not work. The Chinese knockoff steer tires they put on had shifted belts that required nearly sixteen ounces of weight to stop the wobble somewhat.

The day the truck left their lot the check engine light would turn on for several hours then turn off, only to return a short time later, I would learn later this was the beginning of the EGR Cooler failure. After putting only a few thousand miles on the truck a DOT inspection was required by a carrier I began hauling for, three out of the four brake chambers were found to be leaking air on application.

It had two leaking hub axle gaskets needing to be replaced. Then the big problems began to arise. The check engine light from day one was the EGR system failing. Once that happened I took the truck to a KW dealer to diagnose the derating problem and before they could repair the EGR cooler they noticed the Charge Air Cooler was leaking air and had to be replaced.

This appeared to be caused by a front end collision that required the hood to be replaced by the previous owner but they did not replace the leaking Charge Air Cooler or the bent Air Conditioning Condenser. After KW replaced the Charge Cooler I took the truck home to Sparks, NV and had Peterbilt replace the EGR Cooler.

All of this happened in less then twenty thousand miles after leaving their lot. I have paid seven or eight thousand dollars out of my pocket and lost tens of thousands of dollars of revenue in down time since owning this truck. I feel this vehicle was not DOT inspected properly by the shop in Stockton nor was the collision damage disclosed to me.

As can seen by the fault code printouts the mileage showed the EGR Cooler problem was starting at or before their lot and should have dealt with then before I took delivery of the vehicle. If you are not an expert at identifying these problems you will need to bring one with you to inspect any vehicle purchased from this dealer as you cannot rely on them to disclose or repair these malfunctions.

Needles to say I am not happy with the condition of this truck and I would like to know how a vehicle could be run to failure like this one was and not repaired but merely pawned off on an unsuspecting buyer. I was under the impression that the relationship their company had with Pacar financial would insure I was getting quality piece equipment, but that was not my experience with this transaction. Please be advised, John Pallaoro

This report was posted on Ripoff Report on 04/07/2019 01:29 PM and is a permanent record located here: https://www.ripoffreport.com/report/cdl-truck-solutions/acampo-ca-used-commercial-1476691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
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#2 Author of original report

A response to the cryptic internet Troll

AUTHOR: John - (United States)

POSTED: Sunday, April 21, 2019

None of these problems can be discovered by test driving this tractor without a loaded trailer down the freeway at 55 MPH, only after working the truck do they begin to show themselves.  You wouldn’t need to lock the doors once you return to the dealer’s lot, would you. The batteries need to sit for a couple days before they discharge, don’t they. The belts in the tires will fail at speeds over 55, like 75 in other western states. 

The charge air turbo boost pressure can only be seen once the engine pulls hard up the Sierra Nevada Mountains not bobtail at 55 MPH in California.  Once replaced the manifold pressure increased 4 to 5 PSI depending the outside temperature.

The fraudulent DOT Inspection on this truck was every bit as cryptic as the author of this ignorant rebuttal to my original post, neither one has identified themselves, only a phone number, no address of the so called mechanic performing the inspection.  Only after having a legitimate shop like Petro Truck Service perform an inspection did the leaking brake chambers show up.

Be advised, do not deal with these people, go to a brand name dealer that has a reputation to uphold, all of these things are checked out before a Kenworth dealer will sell you a truck, I learned that the hard way.

 

 

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#1 Consumer Comment

Test Drive

AUTHOR: The Dog - (United States)

POSTED: Tuesday, April 09, 2019

 Did you even bother to take this thing out for a test drive?

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