Complaint Review: Central Bank and Trust - Orem Utah
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- Author Confirmed
- Central Bank and Trust 415 N. State Orem, Utah United States
- Phone: 801-224-1420
- Web: https://cbutah.com/personal-banking...
- Category: Banking
Central Bank and Trust, needed to take a signer off my checking account, Was told all I needed to do was sign a new signature card with my name only. demanded I close out the account. Orem Utah
*Author of original report: Rebuttal dispute
*Consumer Comment: Self-Sabotage
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Central Bank and Trust, Orem I needed to take a signer off my checking account today and called the bank to see if I had to close the account. Was told all I needed to do was sign a new signature card with my name only. Went to the branch and they demanded I close out the account. I told them doing so would mess up my direct deposit from Social Security and automatic withdrawals on bills. I called the President of the bank, Mark Packard. He said the Orem branch manager Ed Sanchez could approve an exception to the policy. Mr. Sanchez refused to. So I filed a formal complaint with FDIC. Sanchez closed my accounts immediately. So much for Central Bank's claim of being Utah County's Friendliest Bank. STAY AWAY FROM THEM. Central Bank violated Whistle Blower Protection Act Orem Ut
This report was posted on Ripoff Report on 10/04/2024 05:06 PM and is a permanent record located here: https://www.ripoffreport.com/report/central-bank-trust-orem/utah-i-needed-take-signer-s-1534465. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Rebuttal dispute
AUTHOR: Sherwin - (United States)
SUBMITTED: Sunday, October 06, 2024
Following my stroke, I am now an American with Disabilty. Bank knew of the stroke. ACLU is now involved for discrimination.
#1 Consumer Comment
Self-Sabotage
AUTHOR: coast - (United States)
SUBMITTED: Saturday, October 05, 2024
You could have easily changed that automatic deposit and withdrawal information online. If you find that difficult, request assistance from a neighborhood 15-year-old.
The FDIC insures deposits and maintains stability in our financial system. They will laugh at your paltry complaint.
The Whistleblower Protection Act is not relevant because Central Bank did not violate any law, rule or regulation.
Thanks for informing us that Central Bank considers security a high priority. Now, you must change banks, create new login credentials and update that online information.
You shot yourself in the foot. That's embarrassing.
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