Report: #1512067

Complaint Review: Centurion Solar - Centurion Gauteng

  • Submitted:
  • Updated:
  • Reported By: Wawiel — Centurion South Africa
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  • Centurion Solar Centurion, Gauteng South Africa

Centurion Solar No trustworthy company Centurion Gauteng

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I bought a solar inverter / battery control software system consisting of a Raspberry pi, connecting cable and software from Centurion Solar in 2019. I paid a single amount in full for the system. It worked up to about middle August 2021 when I lost communication. By enquiry I was told they upgrade the software and will load the new program onto my pi. Still no indication of any costs involved.

After 2 weeks I lost communication again with the message that my trial program expired. If I still want to use the scheduling and totaling functions, I have to subscribe with a monthly fee payable. First time ever I was notified. This is very unethical to sell something and 2 years down the line now require a subscription fee to continue use the system you bought in the first place.

I took it up with them and now they claim that a lot of freebees were included and due to covid, new office rentals an further development, I have now to pay a subscription fee. All events that took place after I bought the system.

This company cannot be trusted. The do not play open cards as one would expect from any reputable company. Stay away.

This report was posted on Ripoff Report on 09/20/2021 11:16 AM and is a permanent record located here: https://www.ripoffreport.com/report/centurion-solar/gauteng-no-trustworthy-1512067. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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