Report: #1508411

Complaint Review: Century Hearing Aids - Lakewood New Jersey

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  • Reported By: Mike — Charlotte NC United States
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  • Century Hearing Aids 934 Hearthstone Drive Lakewood, New Jersey United States

Century Hearing Aids Lied, extorted, did not give refund Lakewood New Jersey

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After the first attempt to fix my hearing aid, I put in a payment dispute with my credit card. I told MICHELLE to just send me my hearing aid with the original speaker wire. She said that the speaker wire had been thrown out. Furthermore,she said, she couldn't guarantee that my hearing aid would work if someone else tried to attach another speaker wire. That's called extortion and I fell for it. I reversed the dispute and believed that Century hearing Aids could fix my aid. Two further attempts failed (wrong handed speaker, speaker wire too short and probably not OEM parts). I did get my hearing aid back and the original speaker wire. That's proof positive that MICHELLE IS A LIAR. I called their subcontractor repair outfit (then called Hearing Services--- now called HEARSOURCE--- I wonder why they changed their name). I was told that my money for the repair was refunded to Century Hearing Aids. I called Michelle at CENTURY HEARING AIDS and was told that her company couldn't refund my money because I closed the original dispute. WHY CAN'T THEY SEND ME A CHECK? I opened a new dispute with the credit card company and was told by the cc company that since I closed the original dispute, the CC company couldn't credit my account. It has been almost three months since this rigamarole started. Now I am out $333.50 plus about $60.00 in shipping. User's recommendation: Avoid this company like the plague unless you enjoy being lied to and being extorted.THIEVES!

This report was posted on Ripoff Report on 05/27/2021 01:45 AM and is a permanent record located here: https://www.ripoffreport.com/report/century-hearing-aids/lakewood-new-jersey-lied-did-1508411. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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