Certares Management LLC Nolan Hecht Circumvention New York New York

Certares Management LLC engaged in predatory business practices by refusing to pay me for my work on a deal I was directly involved in. Despite my substantial contributions in brokering the transaction, Certares ignored all emails, phone calls, and follow-ups regarding my commission.

This company took full advantage of my efforts and shut me out completely once they closed the deal, pocketing the profits while leaving me unpaid. I worked in good faith under the assumption that Certares, a multi-billion-dollar private equity firm, would uphold its financial obligations—but instead, they used their power and influence to delay, ignore, and ultimately avoid paying what was rightfully owed.

Details of the Incident:

1️⃣ I was actively involved in brokering a real estate deal where Certares was the buyer.
2️⃣ After Certares closed the deal, they completely stopped responding to my communications.
3️⃣ I sent multiple emails, left voicemails, and followed up numerous times—but was ignored.
4️⃣ Certares refused to acknowledge my role and failed to pay my commission.

This is not a simple misunderstanding—this is a pattern of behavior from powerful firms that believe they can take advantage of independent professionals who lack the resources to engage in prolonged legal battles.