Complaint Review: CheapoAir - New york city New York
CheapoAir cheaopoair.com Will never use CheapoAir again - NOT WORTH IT. New york city New York
*Consumer Comment: Learn Anything?
I will never use this company again. They get you enticed by having super-low fares. Then after 2.5 hours on the phone everything in order you are happy. Next they call back 30 minutes later when you are in the middle of other things and they "Just could not get the confirmation but there is another all set up, it will just be $200 more per ticket." So it's either eat the loss per flyer or do it all over again. So I say yes. They also promise to pay for 1 free bag per flyer for the trouble. They just need a verbal confirmation and all is taken care of.
PROBLEM!! No where in the what they send to you does it say free bag, no confirmed seats, nor insurance, nor the no fees for date adjustments.
We called back asking "why does it say no free bag and the other amenities?" Response "oh it's all hear sir don't you worry all good."
Of course flight day there is no free bag, no free insurance, charged us extra for choosing seats. Support site is really hard to navigate. TONS of extra unexpected charges on credit card.
All it all it cost just as much or more than any reputable site.
This report was posted on Ripoff Report on 07/28/2021 06:18 AM and is a permanent record located here: https://www.ripoffreport.com/report/cheapoair/new-york-city-use-again-worth-1510453. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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