Cherrycatshop Sold me a pressure washer and delivered a stuffed toy the size of a quarter. Internet

Scam company. Sold me a Westinghouse pressure washer but shipped a tiny stuffed toy valued at about 3 cents. I emailed them, they said they would look into the problem. They then shut down email and website server. There is no other way to contact them. They were a store set up through Shopify, and Shopify claims to have no contact info. I started a credit dispute with Chase bank immediately. I also filed a complaint with my state attorney general. The attorney general recommended I file an internet crime complaint with the FBI at IC3.com. Chase bank at first told me they consider the charges as legitimate, and I would owe the amount charged..After submitting about 20 pages of screenshots of all my communications, and my post office phone number to confirm no pressure washer was delivered by them and my letter from my Attorney General and the Internet Crime form, Chase bank found the dispute in my favor and I did not have to pay the amount I was charged on my credit card. It’s also strange to me how Shopify can set up a store through them and have absolutely no info on the store should a problem like mine and others occur. I feel they share responsibility in this also. If anyone else was scammed by this business, I suggest going directly to the FBI, because to file the internet crime complaint you need to know their complete address and bank routing number which I did not have. Only my credit card company had that info and I asked for it but didn’t get it from them. And rate them 0 stars.