Complaint Review: CHIME BANK AKA CHIME INC - San Francisco California
CHIME BANK AKA CHIME INC CHIME CREDIT BUILDER SPOT ME SCAMMERS SCAM FRAUDULENT ACTIVITY it is now 90 days today they still haven't made a decision, nor have they returned my funds, it's been constant game playing for 90 days, now they are saying that have all night to make a decision because they're open 24/7. San Francisco California
*Consumer Comment: So?
On 04/24/2021 Google*Luxy Limited $423.99+$254.39=$678.38 I filed a Dispute With Chime Banks Dispute Dept., Was Given A Time Frame Of 90=07/24/2021, that they would have a final decision to refund the said amount listed above, it is now 90 days today they still haven't made a decision, nor have they returned my funds, it's been constant game playing for 90 days, now they are saying that have all night to make a decision because they're open 24/7.
I asked for a provisional credit since I've waited for so long, I was told that my particular transaction does not qualify for a provisional credit. Then, when I called them again at 4:30 pm on 07/24/2021, now it’s at the end of their business day ends at 9 pm on Saturday.
At 4:54 I Spoke To Roxanne manager on duty Chime employee ID 2866865, Who is now saying that My Claim Was Actually Supposed To Have A Decision on 07/23/2021, instead of 07/24/2021, she has to now escalate it to the investigations dept. to, make the final decision, and someone will reach out to me within 3 business days After I already waited 90 days.
This report was posted on Ripoff Report on 07/26/2021 05:36 PM and is a permanent record located here: https://www.ripoffreport.com/report/chime-bank/san-francisco-california-spot-1510394. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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