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Report: #1488037

Complaint Review: chvtrade.top -

  • Submitted:
  • Updated:
  • Reported By: Peđa — Belgrade Serbia
  • chvtrade.top other

chvtrade.top I received the package but with socks in it, instead of ordered supplements for my pet which cost me 42.99$

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I ordered Vetri disk tablets for dogs (supplement for senior dogs with arthritis condition), using this Chvtrade site and payed 42.99$ https://www.chvtrade.top/health-supplies-c-1_11/vetridisc-back-support-supplement-320-capsules-p-7755.html

This was confirmed by email:

You have transferred 42.99 USD to chvtrade.top.


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The order details are as follows:
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Order No.: 3

Seller website: chvtrade.top


Payment Date&Time: 2019-10-18 15:29:47.0

Amount: 42.99 USD

Payment No.: PS1910181529471373

Soon after the order was confirmed by email, I received the tracking number for the package. It was the first time I noticed something is wrong, since the company claimed it is international, selling Vetri disk USA manufactured supplements., but item was shipped from China.

https://t.17track.net/en#nums=RV211669128CN

I contacted the support team and they responded with no worry, they shipped the item from the warehouse on China, since the one in USA do not have this particular item on the stock. Today, one month later, I received the package but with Gucci socks in it, instead of ordered supplements.

It is obviously a scam. I contacted Chvtrade immediately, I requested their explanation. I asked them to do a refund or to send the proper item asap. Unfortunately, the did not respond.

This report was posted on Ripoff Report on 11/20/2019 08:05 AM and is a permanent record located here: https://www.ripoffreport.com/report/chvtradetop/i-received-package-socks-pet-1488037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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