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Report: #1491845

Complaint Review: Cilidress -

  • Submitted:
  • Updated:
  • Reported By: Jamie — United States

Cilidress cilidress.com Not what I ordered and not responsive to requests for resolution (money back)

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Ordered 2 dresses, their shipping was two months later than what was promised (by paying extra). The first dress arrived and it was not one of the 2 dresses I ordered. It was a short red number, where I ordered two long flowing grey and blue dresses.

I reached out via their email and they offered me a 5$ credit. I refused and demanded what I ordered. A week later I received the second dress. It was closer to what I ordered, but really low quality. It was missing the outer covering (two parts, the inner dress, and a floor-length cover jacket) and the flower pattern was printed on, not embroidered as the website claimed.





I sent them a new email with images and demanded my money back.  I received an auto-response that they were on holiday for a week.  About 5 days after their holiday I emailed them again, with no response and again today 2/18/2020. This is definitely a scam and they need to be shut down.

   





This report was posted on Ripoff Report on 02/18/2020 05:55 AM and is a permanent record located here: https://www.ripoffreport.com/report/cilidress/dotcom-i-ordered-responsive-1491845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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