Cilidress cilidress.com Not what I ordered and not responsive to requests for resolution (money back)

Ordered 2 dresses, their shipping was two months later than what was promised (by paying extra). The first dress arrived and it was not one of the 2 dresses I ordered. It was a short red number, where I ordered two long flowing grey and blue dresses.

I reached out via their email and they offered me a 5$ credit. I refused and demanded what I ordered. A week later I received the second dress. It was closer to what I ordered, but really low quality. It was missing the outer covering (two parts, the inner dress, and a floor-length cover jacket) and the flower pattern was printed on, not embroidered as the website claimed.

I sent them a new email with images and demanded my money back.  I received an auto-response that they were on holiday for a week.  About 5 days after their holiday I emailed them again, with no response and again today 2/18/2020. This is definitely a scam and they need to be shut down.