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Report: #1485897

Complaint Review: Citgo Contaminants in Gasoline - tampa Fl

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  • Reported By: Steven — Tampa FL United States
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  • Citgo Contaminants in Gasoline 4532 S Manhattan Ave tampa, Fl United States

Citgo Contaminants in Gasoline Citgo, Automobile Gas Stations, Corruptions, Poor Practice, etc On August 17, 2019 we arrived to Citgo Store 14247080 the Manhattan Citgo at 4532 S Manhattan Ave, Tampa, Fl. We filled the tank on pump # 3 mostly full about ¾ full. tampa Fl

*Author of original report: Rebuttal Comments

*Consumer Comment: You lost me

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On August 17, 2019 we arrived to Citgo Store 14247080 the Manhattan Citgo at 4532 S Manhattan Ave, Tampa, Fl. We filled the tank on pump # 3 mostly full about ¾ full.  It was an average day and the weather was clear and wet. The poor maintenance from the gas station was clear. Trash on the floor, windows blocked with decals, we could not see the Citgo clerk behind the register and the areas near pumps 1 and 2 and 4 where full of water and junk. 

We drove southbound and about quarter mile into the drive the car stalled.  We though a number of things lead to the car stalling. For example, tinted gasoline, maybe we may have added diesel or maybe something else.  The car would not turn on from the stall and our safety came first. We were almost hit by a speeding car behind us and our only option was to pull aside onto the side of the street.  

We contacted Citgo moments later to ask if there was diesel inside of pump 3.  We later saw there was no diesel flowing through pump 3 so we ruled that out. The car was towed to the auto shop for repairs.  Upon diagnosing the car, the repair_men noticed over a cup of water was in the fuel tank. Apparently, the poor maintenance at the Citgo on Manhattan had been kept in poor maintenance. The roof was kept poorly insulated from water and debris and that may have been the cause.  This was obviously a problem without safety most importantly. And we were unaware the poor-quality gasoline station would return bad vibes and jeopardize our most important thing (I.e., safety).   

Also, the clerk inside the Citgo was really mean and not to pleasant to talk to over the phone.  We simply asked a couple questions regarding safety protocol and he hung up multiple times when asked to confirm type of gasoline that was used at pump 3 which resulted in a total cost of gasoline for the amount $31.61. This poor service alone is grounds for unsatisfactory customer support and he also may have avoided to provide information as means to prolong our side of the story!

Water in gasoline doesn't just cause issues in the cylinder; it can easily damage automobile body parts like injectors if it expands into the injector tip (due to the inherent heat of the automobile injector). Water from poor ceiling structure and poor anti-weather infrastructure set large amount of water into the fuel system on August 19, 2019 at the Manhattan Citgo. This water in the gas tank caused serious damage to the car.

The problem started with a small might annoying trouble and lead to engine damage. According to the repairment a new engine and fuel injectors are needed.  This is why it is important to address the issue of poor station maintenance to immediately create closure and or readable signs that express the poor quality of the gas station.   Upon checking the water dripped into the hose chamber was dripping in large quantities from poor inspection fails. It eventually reached the cylinder preventing the piston from completing its rotation.  The car even stalled hindering therefor the combustibility of the true automobile gasoline.    

Additionally, Modern gas pumps have a filter in them that will shut off the gas pumps if water is detected passing through the pumps. Modern gas pumps have a filter in them that will shut off the gas pumps if water is detected passing through the pumps. 

Also, the Florida Department of Natural Resources information oversee gas station inspections and so gas pumps at every gas station in the state will have a small sticker in the shape of the state of Florida indicating when the last inspection was done. The Manhattan Citgo pump 3 didn’t follow that and during these inspections they test for water in the gasoline and make sure that the pumps are dispensing automobile gasoline properly. Every gas station in the state is inspected at least once, most twice a year. They are required by law to keep a record of their leak checks and polluted water checks. This is clearly an issue associated to safety. 

Photograph from birds-eye-view locations of Citgo Gas Station about 8 meters or less not flying over Lee Roy Expressway 618 or over any dangerous conditions like for example people and landmarks. Images will be used to cover research and reports about possible water H2O inside gas pumps and to secure safety-first protocol. 

 

 

 

 

This report was posted on Ripoff Report on 10/03/2019 12:46 PM and is a permanent record located here: https://www.ripoffreport.com/report/citgo-contaminants-gasoline/tampa-fl-gasole-automobile-1485897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Rebuttal Comments

AUTHOR: Steven - (United States)

POSTED: Wednesday, October 16, 2019

Hello Robert. Hello! Its my own will to respond to this.  I am not a mathmetician and we both arent on a space ship minning asteroids.Okay ok.  

So, the water may have been inside the gas nozzle or may have been placed inside the gas nozzle by the person caught on camera.  What do you mean, caught on camera?  People purposely do those things. 

So yes, I called an said the gas tank was contaminated with junk, water, dust, whatever.

About the Gettysburgh Address, well thats not my subject and I hope we dont have to experience a bunch of assholes committ to mind American stories. Lincoln addresses, date of such and such, when did this and that, I think we know that we dont need to excalate for whatever.   

Trust me please.  Ive tried it all elections, writing books, rehearsing at cameras, exercising, beauty competitions and still we know we must do a few things in life and thats rest, wake, eat, and repeat. 

We dont need that?

Sure I do need that becasue I feel I quailify to beating myself to getting things of interest topics and research done. I am a researcher.

Alot of weather issues are involved so that means that gasoline pumps are shut often.  That is correct for many things.  The weather in Tampa is great.  However, the daily rain and showers is always happening in Tampa, Fl.

No offense please. 

I have read these stories on media on many occassions. 

I think that inspection stickers on gas pumps is plain policy and rubics and not about accusing drivers.

They kept records from the action camera above the Citgo.  So thats the fowarded evidence to whom ever that perhaps the person or persons ahead of us in the yellow car spilled bottle water into the nozzle.

I am not going of the rails in this just doing research. I didnt watch for rails at the automobile gasoline station!

However, I have pictures of water and dust dripping from the rooftop to the floor level.

I state my stuff and I expect total repair and warranty free for life against this kinda stuff happening to people.  Could have been purposefully or naturally but we are making sure to this that it will require reimbursment and ect.

I hope this is good edit!

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#1 Consumer Comment

You lost me

AUTHOR: Robert - (United States)

POSTED: Friday, October 04, 2019

You have water in your tank, and the first thing you do is call up the station and talk to some minimum wage employee who probably works there 20 hours a week about their safety protcols? Why don't you just ask them to recite the Gettysburg Address while you are at it. Seriously, the best you can hope for is that they know how to turn off the pumps if there is an emergecny. They aren't going to recite all of the systems that a gas pump uses to keep water out of a tank. Esepcially if you are calling them up when they may or may not have to deal with a line of customrs.

The question in thinks like this is that if they are as bad as you say, and they haven't done anything to maintain their pumps. How many other people have you found that this happened to?

You talk about each pump having to to have a valid Sticker from the State of Florida stating it was inspected. So are you saying that this pump didn't have a valid sticker, or are you accusing the inspectors from the State of Florida of not doing the job they are supposed to do?

You mention that they have to keep records. So do you have proof that they didn't?

But here is where we really start to go off the rails...

Photograph from birds-eye-view locations of Citgo Gas Station about 8 meters or less not flying over Lee Roy Expressway 618 or over any dangerous conditions like for example people and landmarks. Images will be used to cover research and reports about possible water H2O inside gas pumps and to secure safety-first protocol.
- What? So you are flying a drone to take pictures and somehow that is going to prove that they have water in the tanks....Yea...Okay.

But in the end I am confused as to what you are trying to do...are you claming any sort of repair expense from them? Are they denying reimbursment? If so why?

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