Citizens One Auto Loans Citizens One Consumer Loan Servicing Charging an aditional FEE after we paid the entire auto loan off as per their instructions. Providence Rhode Island

Not worth a response!

Yet you did repsond. Basically proving that you read the posts and that everything that was said was right on.

Not worth a response!

Typical response when someone posts things that are contradictory to what you want to beleive..you change the narrative.

So even though your narrative had you calling for a Payoff BEFORE you made the payment, you are now saying that you didn't call for a Payoff until the 12th. Okay let's figure that everything you said is 100% correct and valid and you just weren't clear on the date you called for the payoff.

In this case the bank would have made a mistake in the payoff amount and the accrued interest you owe. Mistakes do happen but you are still legally bound to pay the amount per the terms of the loan. Anoying...Yes. Frustrating..Yes. Ripoff..No.

It is the principle of this...if they do this to everyone that pays off a loan quickly...and people just pay it to get it over with...they are making a lot of money that they are not entitled to.
- These type of comments are always quite hillarious. Do you really think that the amount of this accrued interest is going to make or break a bank?  Banks deal in Hundreds of Millions and Billions, you are talking thousands that wouldn't likely even show up as a rounding error in their books.

There was no "Duress" in sending the check, and you can protest it all you want. Doesn't mean that it wasn't valid. Don't expect much help from any AG or Government Agency.

Whether we win or lose we go down swinging. We worked too hard for our money. We are now on a fixed income and everything goes up BUT our income.
- Talk about first world problems. There are people on a "fixed" income who can barly have enough to pay for their rent in a small studio apartment and food for a month. Yet you were able to make $500 car payments and easily pay off a $25,000 car.

Of course we sent the check..."UNDER DURESS AND PROTEST" but we are not takling this lying down. We have filed complaints with the Attorney General's office of both NY and Rhode Island as well as the Fed Agency that overseas them.

It was not 10 days for the money to transfer...there was no mention of this by the "Payoff Department" and I questioned her regarding the amount and any.  The money was electronically sent the minute that I got off the phone with her.

Receiving a billl that says 0 Due and if you do not look further and see this $31.29 hidden...It also shows what was due ($31.29 less than what we paid off) and then shows the payment which includes the $31.29.  

It is the principle of this...if they do this to everyone that pays off a loan quickly...and people just pay it to get it over with...they are making a lot of money that they are not entitled to.  

Whether we win or lose we go down swinging.  We worked too hard for our money. We are now on a fixed income and everything goes up BUT our income.  Everyone has their hands in out pockets looking for more and more for less and less service.

We fight for all of us.

What was the date you requested the Payoff amount? If it was more than 10 Days from the date the payment was posted then the additional amount was the interest that accrued.

Strangely, it did not credit to the our account until 12/16/19
- Nothing strange about it. You made the payment on Thursday 2/12. It was credited the next Monday which was only 2 business days, which is about average.

I just hope you aren't letting that $31 hold up your title because if it is you are just being a fool. As eventually you will  find out that that additional intest is not only legal but standard with loans, and you will still owe that money with additional interest.