City Moving Group Charged my card without my permission, refused to give a full refund Boynton Beach Florida

I signed what I thought to be a quote and it was labeled as such. They charged my card and then told me to complete the transaction I needed to be aware that they were going to need two payments made by money order of 700$ each, one when they picked up the furniture and another upon delivery.

It immediately told them that I could not proceed as I needed to put the entire amount on my credit card. It wasn’t until a week later that I realized my card had been charged at they refused to give a full refund, the offered 85% which I felt was unacceptable.

After speaking to the general manager he told me that he had to charge what the credit card company had charged him which was 10% of the purchase price. I also felt like this was unacceptable. I told him I would just dispute the charge and he told me to go ahead because his batting a thousand when it comes to fighting disputed charges.