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Report: #1526360

Complaint Review: CITYTRAVEL DMCC - Dubai

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  • Reported By: Jack — Toronto Ontario Canada
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  • CITYTRAVEL DMCC Dubai, United Arab Emirates

CITYTRAVEL DMCC low life scam travel agency. never buy from them Obraztsov Sergei Vladimirovich sold a cheap plane ticket to a Ukrainian refugee and refuses to refund it. Dubai

*General Comment: What part of "non-refundable" do you not understand?


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Hi! I have been dealing with the clowns from since February, trying to get a supposedly "non-refundable ticket" refunded, and while they are always quick on the upsell, they cannot refund a $425USD ticket for a cash poor victim of the war in Ukraine.

Notably, it is a Russian company, I guess they are too poor to conduct even the most basic of customer service.

They are claiming SAS owns the ticket and SAS is claiming City.Travel owns the ticket, so this poor Russian travel agency is too cash poor to even refund a $425USD ticket.

I would never do business with these f**** and neither should you.

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This report was posted on Ripoff Report on 05/14/2023 04:57 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 General Comment

What part of "non-refundable" do you not understand?

AUTHOR: Flint - (Afghanistan)

POSTED: Sunday, May 14, 2023

 It seems pretty obvious that a non refundable ticket is indeed non refundable. That means you cannot get a refund. What being Ukrainian has to do with it, I am not sure. When you buy a non refundable ticket, you pay less because it is NOT REFUNDABLE. If you could still get a refund, that would be a REFUNDABLE ticket.

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#1 Consumer Comment


AUTHOR: Karl - (United States)

POSTED: Sunday, May 14, 2023

Is available at this site. Just type in 476868 and it appears in Consumer Comment #43 at Ripoff Report #476868.

Thank you so much for sharing your Ripoff Report with everyone. Feel free to spread your Ripoff Report all over the worldwide web every day at sites like TikTok, Facebook, Instagram, and Twitter so others are aware.

Good luck to you and your family!

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