Complaint Review: Coastal Inspection Services - Laguna Niguel California
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- Coastal Inspection Services 28241 Crown Valley Pkwy f432 Laguna Niguel, California United States
- Phone: (949) 481-2501
- Web: https://www.coastalinspection.us/
- Category: Home Inspections
Coastal Inspection Services Faulty Home Inspection Laguna Niguel California
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Coastal Inspection Services was hired by our real estate agent to conduct a home inspection on our current home on March 9th, 2022. In their report, Coastal Inspection Services listed our dishwasher and oven as operable.
Fast forward to when my husband and I moved into the home, both the oven and dishwasher were broken, specifically with the dishwasher beyond repair because it was so calcified from years of neglect from the previous owners. If the inspector had opened the dishwasher to inspect the appliance, they would have seen that the dishwasher was not operable in its current condition or could have listed in the report that we seek a second opinion from an appliance technician.
Our real estate agent confirmed our suspicions that the inspector had not opened the dishwasher during their inspection and only started a cycle on the dishwasher door to see if water ran. After our home warranty determined they would not cover the dishwasher, they suggested we reach out to the company that conducted the home inspection to see why the dishwasher and oven were listed as operable.
Coastal Inspection Services owner, Jeff Kirkpatrick, picked up my call after I received an email from him with only excuses as to why his inspectors failed to catch the errors during their inspection of the home. Jeff immediately started to berate me for calling, yelling at me that "I had an agenda" and told me to screw off and never call back.
I have never dealt with someone so unprofessional before and my issue with the company is still unresolved. I have requested a refund of the $700 and have failed to see a resolution. The business manager, Nicole, was supposed to give me a call back after I told her how my conversation with Jeff went and never heard back.
Coastal Inspection Services: 28241 Crown Valley Pkwy f432 Laguna Niguel, CA 9267USA
Web
949) 481-250
If you have any questions or concerns, please contact the BBB assigned to your complaint:
Better Business Bureau Serving the Pacific Southwest
1010 E. Missouri Avenue
Phoenix, AZ 85014- 4585
Email this BBB 877-291-62
This report was posted on Ripoff Report on 07/18/2022 02:10 PM and is a permanent record located here: https://www.ripoffreport.com/report/coastal-inspection-services/laguna-niguel-california-home-1519850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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