Collings Foundation They took a $20 fee from me, and never provided the paid for tour Stow MA

They took a $20 fee from me, and never provided the paid for tour.

I was not given a receipt.  Since this was on a (former) military base, now NASA base, I assumed it was in some way associated with the US Military.  

I was put in a hot corral with no water or shade for many hours with a number of other people.  I finally had to leave and asked for my money back. I was told I could come back in with the code word grasshopper.  I was unable to return.  I've asked for a refund.  No response from the organization.  Frankly, everyone was very upset with these people for taking our money and then parking us in the sun while other people were provided a shaded pavilion to wait for ride in these aircraft. 

I later discovered this stop was NOT on their tour.  So I don't know if this was a last minute addition, poorly planned and executed, or a scam where someone was profiting from this unplanned stop over.  In any case it was not run professionally.  No tickets were issued.  It was not a Planned Stop on the Tour.  No refunds were given. 

Nothing about it was properly managed.  Frankly given my wasted time, I feel a $20 refund is inadequate for the shenanighans they put all of us through.  I was glad I was able to identify this organization through the name of the aircraft whose photos I took.  These all belong to this organization.  They are clearly identified on their web site. 

The offered a tour, did not give it.  They were extremely grasping and high pressure and quickly took my money and offered nothing in return.  I would never donate to them after this unpleasant experience.  I want my money back.  And I'd like to punch the fellow who took my money in the nose. 

I can forgo the later, but not the $20.  I want a refund simply becuase they were so rude to all of us.   I can document that I was in Sunnyvale California at the time they were, and that their aircraft were present there, even though it was not a planned tour stop it was halfway between two of the planned tour locations.