Complaint Review: Collings Foundation - Stow MA
Collings Foundation They took a $20 fee from me, and never provided the paid for tour Stow MA
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They took a $20 fee from me, and never provided the paid for tour.
I was not given a receipt. Since this was on a (former) military base, now NASA base, I assumed it was in some way associated with the US Military.
I was put in a hot corral with no water or shade for many hours with a number of other people. I finally had to leave and asked for my money back. I was told I could come back in with the code word grasshopper. I was unable to return. I've asked for a refund. No response from the organization. Frankly, everyone was very upset with these people for taking our money and then parking us in the sun while other people were provided a shaded pavilion to wait for ride in these aircraft.
I later discovered this stop was NOT on their tour. So I don't know if this was a last minute addition, poorly planned and executed, or a scam where someone was profiting from this unplanned stop over. In any case it was not run professionally. No tickets were issued. It was not a Planned Stop on the Tour. No refunds were given.
Nothing about it was properly managed. Frankly given my wasted time, I feel a $20 refund is inadequate for the shenanighans they put all of us through. I was glad I was able to identify this organization through the name of the aircraft whose photos I took. These all belong to this organization. They are clearly identified on their web site.
The offered a tour, did not give it. They were extremely grasping and high pressure and quickly took my money and offered nothing in return. I would never donate to them after this unpleasant experience. I want my money back. And I'd like to punch the fellow who took my money in the nose.
I can forgo the later, but not the $20. I want a refund simply becuase they were so rude to all of us. I can document that I was in Sunnyvale California at the time they were, and that their aircraft were present there, even though it was not a planned tour stop it was halfway between two of the planned tour locations.
This report was posted on Ripoff Report on 08/12/2019 08:22 PM and is a permanent record located here: https://www.ripoffreport.com/report/collings-foundation/stow-ma-took-fee-provided-1483394. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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