Complaint Review: Columbia Gorge Toyota - the dalles or
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- Author Confirmed
- Columbia Gorge Toyota 1900 W 6th st the dalles, or United States
- Phone: 541-296-2271
- Web: https://www.columbiagorgetoyota.com...
- Category: Auto Warranty
Columbia Gorge Toyota denied my warranty and I proved them wrong. the dalles or
*Consumer Comment: SLUDGE POEM
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My 2010 Toyota Prius is under warranty. The dealership has confirmed it is a warranty repair but denies the loaner car under the transportation assistance policy. My new car warranty guarantees a free rental car until my car is fixed.
The hybrid inverter assembly covered by the new vehicle limited warranty was extended for 15 years. This is outlined in the Toyota warranty policy bulletin (ZE3), The manager email and warranty enhancement notification sent out to the customers. It is very clear it's an extension of the new vehicle limited warranty. Not a different warranty.
In the email about the warranty enhancement program it also mentions that the warranty enhancement is subject to the same terms and conditions set forth in the Owners Warranty and Maintenance Guide. This guarantees a loaner car.
Columbia gorge Toyota denied the warranty repair until I brought the service bulletin. Now they are denying that I am entitled to a loaner car. I have spoken to three different service managers and the acting assistant manager. They all deny the loaner car. It is very clear in the warranty. Make sure you mind your P's and qs with this company.
This report was posted on Ripoff Report on 02/09/2023 04:47 PM and is a permanent record located here: https://www.ripoffreport.com/report/columbia-gorge-toyota/dalles-denied-warranty-i-1524479. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
SLUDGE POEM
AUTHOR: Karl - (United States)
SUBMITTED: Friday, February 10, 2023
Is only available at this site. Just type in 269840 and it is posted in Ripoff Report #269840.
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