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Report: #1531628

Complaint Review: Connect Auto Insurance by American Family - De Pere WI

  • Submitted:
  • Updated:
  • Reported By: Diane — Castroville United States
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  • Connect Auto Insurance by American Family 3500 Packerland Drive De Pere, WI United States

Connect Auto Insurance by American Family American Family Connect Proverty and Casualty Insurance Company Changed my rates and automatic debit unilaterally De Pere WI

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While I was on summer vacation, Connect insurance added 3 people to my insurance policy, and claimed they send a mail notice by regular mail which I did not receive.  When I returned, I phoned Connect to see when my payment would be deducted and discovered that the amount was 2.5 times the agreed amount and that 3 persons had been added to my policy.  I had to pay a $30 stop payment.  Connect refused to correct this change to my policy and has sent me to collections.  They have since agreed to remove 2 of the people retroactively but are asking for personal information on the third which I do not have access to.  None of these people reside with me.  I cancelled my auto insurance with connect. Connect seems to be threatening me in order to data farm on others.  They could have excluded these persons without raising my premiums. 

This report was posted on Ripoff Report on 03/14/2024 08:12 AM and is a permanent record located here: https://www.ripoffreport.com/report/connect-auto-insurance-family/pere-wi-proverty-casualty-1531628. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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