Complaint Review: ConsumerAffairs.com -
ConsumerAffairs.com Gone downhill, soft censorship
*Author of original report: Adding pictures to my own report, not a rebuttal
Some of my reviews are not published because they are "waiting for more reviews" of the company. On its face the reason makes no sense. These are large companies that have been around for a long time anyway.
Some of my reviews are not published because they "did not meet our guidelines" which is unlikely. No specifics are given.
The current system is confusing. It seems to say a review was rejected and was published simultaneously. I can no longer find links on my "dashboard" to see my reviews online. I looked for a recent published review under the company name but I could not find it. Maybe it's too new . . . or maybe it's too true.
If they do publish your review, the system denotes is as "waiting for a reply from the company" which is confusing. It looks like your review was held back from being published, but it wasn't. The companies never reply either.
Consumer Affairs used to be good. I think it was run by a consumer attorney. It has changed. I think they make money from the businesses they review. A compromising influence can be inferred.
Over the years, I've seen multiple consumer websites taken over by this force or disappeared. Complaints.com was great but now the domain name sits on someone's blog site on unrelated subjects. My3cents [name?] went down like Consumer Affairs has. The BBB has its critics, but they used to have some very useful info on businesses that is gone now. They no longer seem to have an office in my state, which is weird. Their online complaint process is very clunky and prehistoric. Yelp seems to have more fake reviews than before. It's sad to see a resource you found useful turn into something else. It's stranger still that these takeovers happen without a sound.
I did think that more of the reviews on Consumer Affairs were real than on some other sites. One exception were the reviews of . . . .RipOffReport. They were quite negative, and were odd.
Consumer Affairs is no longer trustworthy. It's over.
This report was posted on Ripoff Report on 08/31/2019 04:52 AM and is a permanent record located here: https://www.ripoffreport.com/report/consumeraffairsdotcom/gone-downhill-soft-censorship-1484333. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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