Complaint Review: Contento - New York New York
- Contento 88 E. 111th st. New York, New York United States
- Phone: (646) 410-0111
- Web: www.contentonyc.com
- Category: Restaurant
Contento contentonyc.com They do not honor your reservations, even with significant notice. New York New York
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Made reservations for Peruvian independence day celebration.
Reservation was made more than 3 weeks in advance. We were looking forward to it since we have dined there before and thought the food was semi authentic (very pricey, but worth it at that point).
When my wife arrived they sat her at the bar. When I arrived (early FYI), they told us we were not to be dining at a table and we would be served at the bar. This is unacceptable. When asked why, they told us they had a "bigger party coming in" and no table was available. I doubt that "party" reserved so much in advance.
When restaurants start showing preferential treatment to younger, "hipper" or wealthier crowds, you can tell the place is rotten from the core and they do not care about their long term customers. All they care about is making the place "trendy" so they can overcharge and join the little bougy restaurant club.
A simple explanation would have sufficed at the time of reserving.
This report was posted on Ripoff Report on 08/01/2022 11:03 AM and is a permanent record located here: https://www.ripoffreport.com/report/contento/new-york-nycdotcom-honor-even-1520179. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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