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Report: #1495621

Complaint Review: Continental Bank (Surge Card) -

  • Submitted:
  • Updated:
  • Reported By: Deborah — United States
  • Author Not Confirmed What's this?
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Continental Bank (Surge Card) Surge Card Beware: Surge Credit Card from Continental Services Defrauds customers with Exorbitant Fees

*Consumer Comment: Nope

*Consumer Comment: Download your complete statement

*Consumer Comment: "Legal" Remedy???

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Hello, 

My name is Deborah N. I have had a Surge Bank Card from Continental Finance. I have had this card since 2016 and have been making regular payments (automatically via bank draft) for over 40 months. I have not ever paid down the principle of 500 and now my card is at 700 est. Is there any legal remedy in dealing with this? I never needed the card over my credit situation ...I just thought I'd use this card for emergency. As well, I never went over my principle and yet Continental Finance / Surge services seem to have added so many fees while I have been paying 35 for the past four years. Dumb move on  my part, sure....but I just didn't pay attention to the card and  never used it since 2016. I really need assistance to say the least. 

 

Ty if anyone can advise, Deborah N my phone number in case you need to contact directly. 

This report was posted on Ripoff Report on 05/25/2020 11:19 AM and is a permanent record located here: https://www.ripoffreport.com/report/continental-bank-surge-card/beware-credit-services-fees-1495621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Consumer Comment

Download your complete statement

AUTHOR: FloridaNative - (United States)

POSTED: Tuesday, May 26, 2020

Agree with the prior poster. If you download your entire credit card statement you will see all the information you need to make an informed decision on how much you must pay to effectively pay down the balance if you can't afford to pay 100% off right now.

Paying the minimum payment not a good idea for the consumer as it maximizes interest charged by the credit card and prolongs your payoff.

Since your balance has been increasing and you say you haven't charged on the card, I can only assume that you are making late payments in addition to only paying the minimum - this would result in an increasing balance. Check all your credit card statements - not on the app, but on the website where you can download the whole statement and not just partial info. 

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#2 Consumer Comment

"Legal" Remedy???

AUTHOR: Momo - (United States)

POSTED: Monday, May 25, 2020

 Its called "making more than minimum payments!

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#1 Consumer Comment

Nope

AUTHOR: Stacey - (United States)

POSTED: Monday, May 25, 2020

I have the same card, pay over the minimum every two weeks and do not use the card anymore therefore my balance has gone down considerably. So how come if you are paying the minimum what is the reason the balance is so high if you have not used the card since 2016?? That makes no sense. 

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