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Report: #1534991

Complaint Review: That Daily Deal - Internet

  • Submitted:
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  • Reported By: Fred — Farmington Connecticut United States
  • Author Confirmed What's this?
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  • That Daily Deal Internet United States

That Daily Deal False advertising-- incorrect specification Internet

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On Saturday, November 16, 2024, That Daily Deal ran an ad for a Halo Bolt 44400 car charger and power pack for $49.99. In addition, there was an accompanying "Secret Deal" offering the device for $39.99.

The capacity of the battery was specified as 44,400 mAh, a far larger capacity than is typically seen.
As it turns out, the manufacturer's specs list the battery as 44,400 mWh. Now, the mAH and mWh specs are two related, but different specifications. Assuming the normal 3.7-volt standard, the ACTUAL capacity of the battery is 12,000 mAh. That's on the low end for such products.

I contacted That Daily Deal and made them aware of the error. I received a rely from Cassi, who stated, "We are happy to work with anyone who doesn't get a product as advertised and we will make sure they are satisfied with the resolution." I pointed out that, unless a customer bothered to check the specifications as I did, then that customer would be unaware of the large discrepancy. I asked Cassi how she could expect customers to know that hey had purchased something with about 1/4 the capacity than was advertised. Her reply was, "They can find out the same way you did and we will be happy to assist them as most customers know if they got the correctly advertised product or not." She added, "In my line of work, I would argue that most people do actually check to make sure they got what was advertised and we are always there to assist if something isn't correct."
Think about that.

Most customers know if they received a correctly advertised product? Really? Most customers will know that the battery they received has a capacity of 12,000 mAH, rather than 44,400 mAH? That's absurd.
I realize that the incorrect specification of the battery capacity was likely an honest mistake.

What is dishonest is the failure to correct it. At the very least That Daily Deal could have posted a notice on their site regarding the error.

This report was posted on Ripoff Report on 11/18/2024 09:28 AM and is a permanent record located here: https://www.ripoffreport.com/report/daily-deal/false-advertising-incorrect-1534991. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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