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Report: #1510242

Complaint Review: Desertcart - Academic City Dubai

  • Submitted:
  • Updated:
  • Reported By: Alex Shurts — Stuart FL United States
  • Author Confirmed What's this?
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  • Desertcart Acico Business Park Academic City, Dubai United Arab Emirates

Desertcart They ripped me off 135.04 dollars for 4 spy Camera's that didn't work and won't give my money back Academic City Dubai

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Hi.  My name is Alex Shurts.  On January 14th I bought 4 spy cameras and 5 Samsung SD carts from a United Arab Emirates website called Desert Cart. All together the stuff cost me 216.00, but while the 5 micro SD carts worked, the Spy cameras I bought didn't have a functioning scan code needed to activate them costing me 135.04 dollars for all four cameras that won't work.   I've attempted to ask for a refund for the spy cameras, but sadly, the website insisted on having someone pick up the things personally. I waited weeks and to no avail. Upon giving up hope that anyone would come and knowing that no one has come to pick them up, I had ask for a transaction dispute on February 25th and temporarily I got my money back. Then on March 20th I my refund has been reverse and I now owe 135.04 dollars despite evidence that no one is coming to pick these things up.   

I spent the next couple months contacting and pressurizing customer service and finally I reached an agreement with them to ship the items back, yet when they arrived at their destination they still refused to give my money back because my credit card number had been changed due to a suspicious charge that forced me to get a new credit number which may or may not be connected with this site.  Yet they refused to let me give them a new credit card number and not only refused to give my money back in any way, but the site won't ever let me put in a new credit card number indicating that they are trying to cover everything up.  This doesn't stoop them from sending suspcious spam mail to may Email address from time to time.   Weirdest of all is that for some time i've been getting spam mail from them and as a result i've forwarded that mail to the Do Not Pay Spam Collector, but somehow I accidently opened a few in the process and my AOL email account was hacked.  I managed to get back in with my phone, but only after changing the password.  

  I've gathered more than enough information on how I was swindled and also have taken notice of the controversies surrounding this site.    I also have gathered as much information about how they swindled me including the return label for the items and the interactions I had with them.     I can give you more details if your interested.  Keep in touch.

This report was posted on Ripoff Report on 07/21/2021 08:26 PM and is a permanent record located here: https://www.ripoffreport.com/report/desertcart/academic-city-dubai-ripped-1510242. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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