Report: #1505555

Complaint Review: Design Dok - NJ

  • Submitted:
  • Updated:
  • Reported By: Alan — Marlborough United States
  • Design Dok NJ United States

Design Dok Is A Big NO-NO! NJ

Show customers why they should trust your business over your competitors...

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I was way overcharged for a simple website. I found a different website that charged me a fraction of what they charge with a bunch of more features. They figure out ways to make money off of you, so don't think your expenses stop when you first sign up.

They have a communication thread, which comes off as very professional, but it's the phone calls where they convince you to pay for "needed" add-ons.

They will call you and tell you that it will cost x amount for an add-on and tell you that it's necessary for your website. You will talk to several different people. They will charge you to add a free feature. They charged me $1,000 for a chat integration that I later found out was free. If it doesn't get sketchier than that, they will quote you a price then discount it soon after, especially if you don't want the add-on.

I currently don't have a website because on my last call they told me I had to pay them $2k to update a legal setting. After I said no multiple times, they magically went down on the price to $500 because I am a "loyal customer." Where have I heard that before? It's not worth your money and time. Trust me. I spent over 4k and have a basic website, which is disabled at the moment. Why? Not because they called or emailed me to make me aware. It's because I typed in my website and there was nothing there. I called them and they told me it's disabled and that I had to pay in the amount of the scenario I mentioned above.

I spent a lot more time than money. They may rebuttal this, but the evidence of my experience is documented.

This report was posted on Ripoff Report on 02/27/2021 09:31 AM and is a permanent record located here: https://www.ripoffreport.com/report/design-dok/nj-big-nono-1505555. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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